Shipping policy

SHIPPING POLICY

Last updated: 14 August 2026

Thank you for shopping with Setbound. This Shipping Policy explains how orders placed through setbound.co.uk are processed and delivered.

ORDER PROCESSING & FULFILMENT

Setbound products are produced and fulfilled after your order is placed.

Once your order has been confirmed, it will be sent to our fulfilment partner for production, quality checking and dispatch.

Because products are produced on demand, there is a fulfilment period before your order is shipped. Fulfilment times can vary depending on the product, order volume and other circumstances.

You will receive a shipping confirmation when your order has been dispatched.

UK DELIVERY

We currently offer delivery to addresses within the United Kingdom.

Available shipping options, estimated delivery times and the applicable delivery charge will be displayed at checkout before you complete your purchase.

Delivery estimates shown at checkout apply in addition to any necessary production and fulfilment time unless otherwise stated.

Delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to courier networks, busy periods, adverse weather or circumstances outside our reasonable control.

SHIPPING COSTS

Shipping charges are calculated and displayed during checkout before payment.

Any free-delivery promotion or delivery threshold offered by Setbound will be clearly displayed on our website or during checkout and may be subject to separate promotional terms.

TRACKING YOUR ORDER

Where tracking is available, your shipping confirmation will include the relevant tracking information.

Please allow time for tracking information to become active after your order has been dispatched.

MULTIPLE ITEMS

Where an order contains multiple products, items may occasionally be fulfilled or dispatched separately.

This means you may receive more than one parcel or tracking notification for a single order.

DELIVERY ADDRESS

Please check that your delivery address is complete and correct before submitting your order.

If you notice an error after placing your order, contact support@setbound.co.uk as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or been dispatched.

Where an order cannot be delivered because incorrect or incomplete delivery information was supplied, additional delivery or replacement costs may apply where permitted by law.

DELAYED ORDERS

If your order has not arrived within the expected delivery timeframe, please check any tracking information provided and then contact:

support@setbound.co.uk

Please include your order number so we can investigate the delivery with our fulfilment and shipping partners.

LOST OR DAMAGED ORDERS

If you believe your order has been lost in transit, or your parcel arrives damaged, please contact us as soon as possible at:

support@setbound.co.uk

For damaged products, please provide your order number and clear photographs of the parcel and/or product where possible.

Our Returns & Refunds Policy provides further information about faulty, damaged, misprinted or incorrect products.

INTERNATIONAL DELIVERY

Setbound currently focuses on UK delivery.

If international delivery becomes available, eligible destinations, shipping options, costs and estimated delivery times will be displayed at checkout.

YOUR RIGHTS

Nothing in this Shipping Policy affects your statutory rights under applicable UK consumer law.

CONTACT

For shipping and delivery enquiries:

support@setbound.co.uk

Setbound

setbound.co.uk